SimPal (pre-paid SIM cards for low incomes)
Obviously it’s not good to be on your phone all the time. But these days, not having access to a mobile phone can sometimes leave vulnerable people feeling scared and alone, and even cut off from their GP or being able to find a job or claim benefits that they are entitled to.
SimPal is an award-winning charity that provides free pre-paid SIM cards (6 months duration with 20G data per month) to people affected by digital poverty. Or those living with cancer or poor health. Where possible, actual phones are also provided. This lets people on low incomes stay in touch, call for help or apply for jobs and benefits (the service is not means-tested).
The charity welcomes donated factory-set 4G working phones (preferably factory-reset) to their website’s registered address, if you have any sitting unused in drawers. These must be 4G only and in working condition (no broken screens, with passwords and Google accounts removed, and preferably factory reset). Send to their registered address.
Obviously we don’t want a world with everyone glued to their mobile phones or laptops. But the truth is that in today’s world, to be digitally connected can make a real difference to people’s lives. And those on very low incomes are not going to be able to afford (or understand) the complicated contracts sold by people in mobile phone shops or even in supermarkets.
Here are testimonials from people who have benefitted from Simpal:
A woman in London with multiple disabilities had her 8-year phone break. This cut her off from healthcare professionals, support staff and vital services. She could not manage her care, pay bills or plan any travel.
A young boy with cancer was undergoing medical treatment for leukaemia and many other serious conditions. A mobile phone and SIM helped him stay in touch with medical teams, school and family (including when he was in hospital for a long time).
A patient with breathing difficulties (who finds it difficult to even move independently) now can order food, contact the GP and feel a little more connected.
A refugee living in emergency accommodation was disconnected from his housing officer and support services, when his phone broke. His new phone is now the turning point to a stable job, income and home.
A homeless man (due to family breakdown) ended up feeling hopeless, and even got arrested. He’s now building his life again with professional support, after mental health issues. Thanks to Simpal, he now has a phone to stay in contact with friends and his probation officer, and ensure he can access his benefits, to get his life sorted.
