Not everyone uses a mobile phone. And there are some better choices if you use a landline, some or all of the time. BT only reduced its prices, after being told to by OFCOM.
The other option is to bundle your mobile package, which opens up broadband deals like NOW TV (around £30 a month, which includes use of a landline via Openreach phone lines).
Landline services are being upgraded in 2025 to VOIP (voice over internet protocol), which runs on broadband. People who use landline phones (and security alarms) should check with suppliers, to check re upgrades.
The VOIP Shop offers a digital landline service that works in storms (with flat fee calls to mobile phones). Digital phone lines have built-in encryption, so no-one can listen in. This is presently the only BT alternative (good to avoid a monopoly).
Free calls for Older and Disabled People
BT Home Essentials offers affordable deals with people on low incomes, including pensioners and disabled residents. You’ll need your national insurance number, to apply. You’ll receive affordable home deals (with optional broadband).
People with hearing or speech difficulties can also take advantage of BT’s Relay Service, which lets a hearing person relay info on your behalf.
BT 195 Directory Enquiries is a free service for people who can’t read (or hold a phone book) due to impairment or disability. Registered customers also don’t pay for 1471 or 1571 (call return) fee.
