The Big Energy Credit Claim Back is a nationwide campaign to help households reclaim unused energy credit from the big energy suppliers. If you pay your bills by direct debit, you are legally allowed to claim back credit that you have may have overpaid the last year.
The campaign to claim back unused credit could see 12,000 households reclaim a combined £3 billion of credit, which is presently sitting in the banks of the big energy companies, from people who pay in advance by direct debit.
If you pay by direct debit, don’t cancel it but instead you can take back owed credit that is sitting in their bank accounts (earning colossal amounts of interest) and although there may be a temporary increase in funds, you can then get back all you are owed after the next winter.
The industry regulator Ofgem says energy companies must by law return credit owed to you, within two weeks. If you switch energy suppliers, the old company still must refund remaining credit (if not, you can legally file a complaint).
For bereavements, as well as the account and meter readings, you will also need a copy of the death certificate, alongside details of family members of executors of the person’s Will.
Switch Suppliers If You’re Unhappy
If you often have credit stuck with a supplier or face slow refunds, consider switching. Many companies offer better billing, clearer statements, or more flexible payment methods.
We recommend Ecotricity, the only green energy company that does not make energy from waste from the livestock industry (silage, manure, pig slurry) and even makes gas from grass!
